1. Is this a VOIP gateway or analog terminal adaptor?
FX300 GSM Call Director is not a gateway or analog terminal adaptor. It is an accessory device that connects to a VOIP gateway or analog terminal adaptor such as the Cisco ATA for purposes of enhancing your VOIP service. It allows you to access your VOIP service from outside your home or office.

2. Is the FX300 GSM Call Director SIP compatible?
The FX300 GSM Call Director is protocol neutral. It does not interact with the gateway’s VOIP protocol.

3. Will the FX300 GSM Call Director work with other gateway products besides the Cisco ATA?
Yes the the FX-300 GSM Call Director will work with most ATA's.

4. Will the FX300 GSM Call Director affect the voice quality of my gateway or analog terminal adaptor?
No. The FX300 GSM Call Director will not affect the voice quality of your gateway or analog terminal adaptor.  Moreover the FX-300 GSM Call Director has on the fly volume and microphone adjustment. 

5. So why do I need the FX300 GSM Call Director?
Most of the 1 and 2 port gateways and analog terminal adaptors such as the Cisco ATA do not have an FXO or Line port. Thus, if you want to use any “Transit In” and “Transit Out” functions with your gateway or analog terminal adaptor and your voip service you will need the FX300 GSM Call Director

6. What is “Transit In” function?
“Transit In” function- Enables you to access the ATA/Gateway and your VOIP service from outside your home or office. Simply call the number of the telephone line connected to the FX-200 from an outside line or from your cell phone. Callers to the telephone line connected to FX300 GSM Call Director receive dial tone from the ATA/Gateway and are able to remotely operate the ATA/Gateway in the same way they would as if connected directly to the ATA/Gateway with a normal handset. Thus once the caller hears the dial tone from the ATA/Gateway they can make a call through the ATA/Gateway. This is commonly referred to as Transit In function with Two Stage Dialing.

Alternatively, you can program the FX300 GSM Call Director to dial a VOIP number automatically whenever you call the local PSTN number. This is commonly referred to as Transit In function with Auto Call Forwarding.

For example, if you are using the Vonage, ICH, Packet8 SipPhone or FWD service with your ATA/Gateway, and you have installed your ATA/Gateway in Hong Kong and connected the FX300 GSM Call Director to it and to a local telephone line in Hong Kong you can then set the FX300 GSM Call Director to Auto Call Forward all calls to your local Hong Kong PSTN number to any VOIP number you are permitted to call with your VOIP service.

7. What is “Transit Out” function?
“TRANSIT OUT” function- Allows you to receive calls from your VOIP service when you are out of your home or office by “transferring” your VOIP calls to your cellular phone, or other local telephone number via the FX300 GSM Call Director’s two stage dialing or auto call forwarding functions.

Want your Vonage, ICH, FWD, Sipphone or other VOIP callers to be able to reach you when you are out of the home or office? By using an existing telephone line in your home or office the FX300 GSM Call Director can be quickly, easily and even be remotely configured to auto call forward or “transfer” your VOIP calls from your ATA/Gateway to any local telephone number even to your cell phone. VOIP callers will receive local dial tone after a set number of rings. With the FX300 GSM Call Director’s Transit Out feature with Auto Call Forwarding missed VOIP calls are a thing of the past.

For example, if you are using the Vonage, ICH, Packet8, Sipphone or FWD service with your ATA/Gateway, and you have installed your ATA/Gateway in Hong Kong and connected the FX300 GSM Call Director to it and to a local telephone line in Hong Kong you can then set the FX300 GSM Call Director to Auto Call Forward all calls (to your Vonage or FWD number) to any local Hong Kong number such as your Hong Kong cell phone number.

8. What VOIP services will the FX300 GSM Call Director work with?
Presently, any VOIP Service that uses the Cisco ATA such as vonage.com iconnecthere.com amerifone.com voicepulse.com t-p-t.net go2call.com fonetglobal.com voicenet.com etc.

Note: Not all networks support the passing of DTMF tones in a way that supports this function. If this is the case with your network you will be limited to using the FX300 GSM Call Director  for Transit Out with Auto Call Forwarding.

9. How do I program the FX300 GSM Call Director?
The Advanced Features & Settings program is stored in the unit’s flash ram. You access and set these Advanced Features and Settings by calling into either port (L1 or L2) with a touch tone phone. Each feature has an assigned code and a respective value(s) such as on/off or up to 8 digits for a password. There is an Admin Password to restrict access to the Advanced Features and Settings program.