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1. Is this a voip gateway or analog terminal adaptor?
2. Is the FX-200 SIP compatible?
3. Will the FX-200 work with other gateway products besides the Cisco ATA?
4. Will the FX-200 affect the voice quality of my gateway or analog terminal adaptor?
5. What is an FXS port?
6. What is an FXO port?
7. So why do I need the FX-200?
8. What is “Transit In” function?
9. What is “Transit Out” function?
10. What voip services will the FX-200 work with?
11. How do I program the FX-200?
12. If I do not have a PSTN line how can I use the FX-200?
13. Is there any way I can increase the volume with my FX-200?
14. My Gateway or ATA does not respond to any DTMF tones?
15. How do I connect the FX-200 to my Gateway/ATA?
16. Can I perform the advanced programming from an attached phone?
17. My FX-200 works fine but sometimes it disconnects for no reason?
18. Does the FX200 need a separate power supply?

1. Is this a voip gateway or analog terminal adaptor?
FX-200 is not a gateway or analog terminal adaptor. It is an accessory device that connects to a VOIP gateway or analog terminal adaptor such as the Cisco ATA for purposes of enhancing your VOIP service. It allows you to access your VOIP service from outside your home or office. In technical terms it converts the FXS port on your gateway or analog terminal adaptor to an FXO port.

2. Is the FX-200 SIP compatible?
The FX-200 is protocol neutral. It does not interact with the gateway’s voip protocol.

3. Will the FX-200 work with other gateway products besides the Cisco ATA?
Presently, the FX-200 has been tested and works with the following ATA/Gateways: Cisco ATA 186, Grandstream ATA 286, Packet8 DTA 310, Sipura SPA-2000.

4. Will the FX-200 affect the voice quality of my gateway or analog terminal adaptor?
No. The FX-200 will not affect the voice quality of your gateway or analog terminal adaptor. However, if you are calling from or to a soft phone, you may have to increase the volume settings on the soft phone.

5. What is an FXS port?
In laymen’s terms, an FXS port is the “Phone” port or your gateway or analog terminal adaptor. You can only attach a handset to an FXS port. And you cannot plug it into a line jack. The FXS or Phone port only allows you to access your gateway or analog terminal adaptor locally from an attached handset.

6. What is an FXO port?
In laymen’s term, an FXO port is the “Line” port on your gateway or Analog Terminal Adaptor. You can only plug it into a line jack. An FXO or Line port allows you to access your gateway remotely from an attached phone line. You simply call the phone number of the phone line attached to the FXO or Line port and you have access to your gateway and your voip service. This is commonly referred to as “Transit In” function. The FXO or Line port can also be used for “Transit Out” function (see below)

7. So why do I need the FX-200?
Most of the 1 and 2 port gateways and analog terminal adaptors such as the Cisco ATA do not have an FXO or Line port. Thus, if you want to use any “Transit In” and “Transit Out” functions with your gateway or analog terminal adaptor and your voip service you will need the FX-200 VOIP PORT CONVERTER

8. What is “Transit In” function?
“Transit In” function- Enables you to access the ATA/Gateway and your VOIP service from outside your home or office. Simply call the number of the telephone line connected to the FX-200 from an outside line or from your cell phone. Callers to the telephone line connected to FX-200 receive dial tone from the ATA/Gateway and are able to remotely operate the ATA/Gateway in the same way they would as if connected directly to the ATA/Gateway with a normal handset. Thus once the caller hears the dial tone from the ATA/Gateway they can make a call through the ATA/Gateway. This is commonly referred to as Transit In function with Two Stage Dialing.

Alternatively, you can program the FX-200 to dial a VOIP number automatically whenever you call the local pstn number. This is commonly referred to as Transit In function with Auto Call Forwarding.

For example, if you are using the Vonage, ICH, Packet8 SipPhone or FWD service with your ATA/Gateway, and you have installed your ATA/Gateway in Hong Kong and connected the FX-200 to it and to a local telephone line in Hong Kong you can then set the FX-200 to Auto Call Forward all calls to your local Hong Kong pstn number to any VOIP number you are permitted to call with your VOIP service.

9. What is “Transit Out” function?
“TRANSIT OUT” function- Allows you to receive calls from your VOIP service when you are out of your home or office by “transferring” your VOIP calls to your cellular phone, or other local telephone number via the FX-200’s two stage dialing or auto call forwarding functions.

Want your Vonage, ICH, FWD, Sipphone or other VOIP callers to be able to reach you when you are out of the home or office? By using an existing telephone line in your home or office the FX-200 can be quickly, easily and even be remotely configured to auto call forward or “transfer” your VOIP calls from your ATA/Gateway to any local telephone number even to your cell phone. VOIP callers will receive local dial tone after a set number of rings. With the FX-200’s Transit Out feature with Auto Call Forwarding missed VOIP calls are a thing of the past.

For example, if you are using the Vonage, ICH, Packet8, Sipphone or FWD service with your ATA/Gateway, and you have installed your ATA/Gateway in Hong Kong and connected the FX-200 to it and to a local telephone line in Hong Kong you can then set the FX-200 to Auto Call Forward all calls (to your Vonage or FWD number) to any local Hong Kong number such as your Hong Kong cell phone number.

10. What voip services will the FX-200 work with?
Presently, any VOIP Service that uses the Cisco ATA such as vonage.com iconnecthere.com amerifone.com voicepulse.com t-p-t.net go2call.com fonetglobal.com voicenet.com etc.

Note: Not all networks support the passing of DTMF tones in a way that supports this function. If this is the case with your network you will be limited to using the FX-200 for Transit Out with Auto Call Forwarding.

11. How do I program the FX-200?
The Advanced Features & Settings program is stored in the unit’s flash ram. You access and set these Advanced Features and Settings by calling into either port (L1 or L2) with a touch tone phone. Each feature has an assigned code and a respective value(s) such as on/off or up to 8 digits for a password. There is an Admin Password to restrict access to the Advanced Features and Settings program.
 

12. If I do not have a PSTN line how can I use the FX-200?
Please see  Optional Connections page:  "VOIP to VOIP BRIDGING"

13. Is there any way I can increase the volume on my FX-200?
Right now there are no way you can increase the input gain of your FX200. If in some cases you found difficulty hearing the called party and if you are calling from or to a soft phone, you may have to increase the volume settings on the soft phone. However, SIPCPE will soon launch the upgrade version of FX200, the FX300 CID (Caller ID)!It has a volume-tuning button that will increase the gain input plus more added features.

14. My Gateway or ATA does not respond to any DTMF tones?
When you place a Transit in call you should hear dial tone from your gateway. When you press any key on your remote phone this dial tone should turn off if the gateway has recognized the DTMF tones. If this does not occur then you will need to increase the “Input Gain” of your gateway. It may also help if you install a DSL line filter in your PSTN/DSL line.

15. How do Connect the FX-200 to my Gateway/ATA?
Please see 
Optional Connections page.

16. Can I perform the advanced programming from an attached phone??
Presently, you cannot set the advanced features from an attached phone. However, SIPCPE will soon launch the upgraded version of FX-200 the FX-300 CID. This device has a built in PHONE port in addition to the VOIP and PSTN port and you will be able to set the advanced features from an attached phone. 

17. My FX-200 works fine but sometimes it disconnects for no reason?
Set code 31 to 5. (#1# beep 31 beep 5*#)

18. Does the FX-200 need a separate power supply?
Normally, you will not need a separate power supply for the FX-200 since it is designed to share the power supply of your Gateway/ATA.  However, if for some reason you need to use a separate power supply;  note: for black 5v model you can use a 5V 500 mA power supply and for the white 12v model you can use a 12V 500mA
power supply.



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